I am logged in to my membership, and the videos keep coming up with error messages. I am using Safari, or I’m on my mobile device. Whats wrong?
It has come to our attention that our members videos are super buggy when browsing in Safari. We are using the best HTML5 player on the market so you can watch our videos on your mobile devices. Please use the Chrome app or Firefox app on your iPad and try to avoid using Safari to use this site. We apologize if Safari is your preferred browser, although we really don’t know why 😉 (ooo we are bratty nerds!!!) Enjoy the site and if you are still having problems using the site on Chrome or Mozilla, please let us know. We are attempting to troubleshoot the Safari bugs, but when it works perfectly on everything else, we would just prefer to have spectacular HTML5 coding and HD videos.
How Do I Join the Site?
You become a member of the site by purchasing a subscription through our merchant Verotel. The link is on our Samples page, or at the foot of every page on the site! You will need a credit card or check debit, and you must be 18 or over and legally able to view porn in your area.
How Do Memberships Work?
Memberships are a monthly subscription, or cheaper if bought in longer time increments. If you choose a monthly subscription, you will be billed once every month on the anniversary of the date you signed up. If you sign up for a 3 month or 6 month membership, you will not be re-billed until those months are over, at which point you will switch over to monthly charges. If you choose to cancel your membership, it will be active until your sign-up date, but you will not be re-billed. Verotel is a long-standing, reliable, and totally awesome company that will only charge you for what you purchase, and not give your information away. TROUBLEfilms has been with them for 7 years!
How Do I Cancel My Membership?
We hate to see you go, but if you do need to cancel your membership to our site, you can do so by going to http://cancel.verotel.com and entering your login information. Your account will be active until the anniversary date of your sign up. If you cancel, you will not be re-billed.
I Forgot My Login! How Do I Find It Again?
You would have gotten a confirmation e-mail from Verotel when you signed up that has your unique login to the site – please look for this email in your account before asking us to look it up. If you still need us to look it up – please use our contact form. Provide us with the name and email address you used to register. Thank you!
How Can I Get A Refund?
Due to piracy concerns and the fact that we are independent artists, sorry, no refunds. This website comes “As is” – we are happy to troubleshoot any technical issues with you as they arise. We assure you that this site is constantly checked for quality and is kept in working order. Thank you!
How Can I Model for the Site?
How Do You Cast Your Models?
FTM Fucker casts based on availability and location (we shoot in the Bay Area, mostly) and based on our monthly budgets and schedules. We work with trans men and their co-stars of all different races, sizes, and styles and strive to be as inclusive as possible. If you have specific requests, please let us know via our Contact page – we take all requests into consideration, especially if you can suggest a specific scene, or a person or couple that do porn or want to do porn.
How Can I Report Site Errors or Membership Problems?
Great question! Fill out our Contact form and it will be dealt with as soon as humanly possible.
How Do I Reach James Darling?
How long are your arms? Just kidding. His email is james at ftmfucker.com and he loves fan mail! Or you can fill out the contact form, and he’ll get it!
How Can I Help Fund the Site?
There are many ways to help the site grow and flourish in it’s first virgin year! You could financially back and entire scene for the film, help us purchase camera or editing equipment, or simply give us some cash to print out flyers or buy an ad. If you’re interested in helping out financially, please contact James directly (james at ftmfucker.com) – you will be rewarded handsomly with free porn, public accredation, and our undying appreciation.
But simply put, the best way to help fund the site is to be a member, and tell your friends about our project.
How Can I Help Promote the Site?
It’s So Easy!! You can use one of our banners on your tumblr, twitter, or facebook – or wherever else you may lurk – to tell your online buddies about our site! If you want to get paid for helping promote the site – OK! We have an affiliate program that tracks the traffic you send us and gives you a payout for any sign ups you bring us. Happy promoting, and than you!